Privacy Policy

Aashish Facility Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Personal Information

We may collect personal information that you voluntarily provide when you:

• Contact us through our website contact form
• Request a quote or consultation
• Subscribe to our newsletter or blog
• Engage our services
• Communicate with us via email or phone

This information may include:

• Name
• Email address
• Phone number
• Company name and designation
• Business address
• Service requirements and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions:

• IP address
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on pages
• Device information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our security and facility management services
• Communication: To respond to your inquiries, send service updates, and provide customer support
• Business Operations: To process quotes, manage contracts, and fulfill service agreements
• Marketing: To send promotional materials, newsletters, and information about our services (with your consent)
• Analytics: To understand how visitors use our website and improve user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other illegal activities

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you, such as:

• Website hosting and maintenance providers
• Email service providers
• Payment processors (if applicable)
• Analytics providers

These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, such as:

• Compliance with legal obligations
• Protection of our rights and property
• Prevention of fraud or illegal activities
• Protection of personal safety

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure servers and databases with restricted access
• Regular security assessments and updates
• Employee training on data protection and confidentiality
• Physical security measures at our premises

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

Your Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to processing of your information for marketing purposes
• Portability: Request transfer of your information to another service provider
• Withdrawal: Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies are small text files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Users

Our website is operated from India and primarily serves customers in the Mumbai Metropolitan Region and Maharashtra. If you access our website from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located. By using our services, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.